Refund policy

WE ACCEPT RETURNS WITHIN 30 DAYS OF DELIVERY. ITEMS MUST BE UNUSED AND IN ORIGINAL CONDITION. CUSTOMER PAYS RETURN SHIPPING. REFUNDS ARE PROCESSED TO THE ORIGINAL PAYMENT METHOD WITHIN 5-7 BUSINESS DAYS AFTER WE RECIEVE THE RETURNED ITEM. OPENED OR USED PET PRODUCTS CANNOT BE RETURNED FOR HYGIENE REASONS. DAMAGED OR DEFECTIVE ITEMS WILL BE REPLACED OR REFUNDED AT NO COST TO YOU. CONTACT TAM.PETS@YAHOO.COM TO INITIATE A RETURN.